Processing and Shipping

Shipping type

Cost

Delivery Times

Standard USA Ground Shipping

Flat rate fee of $8.99

Free for orders of $75 or more

2-5 Business Day Processing (please allow up to 14 days during our annual sales- Labor Day, Memorial Day, Black Friday, ETC.)

1-10 Business Day Shipping

USA Express Shipping

Flat Rate of $30 | Excluding Puerto Rico

Valid on small orders of 1-5 lbs.

Ships same day if placed by 1PM PST

2 Business Day Shipping 

USA Priority Shipping

Flat Rate of $20     

Valid on orders between 1-10 lbs.

Ships same day if placed by 1PM PST

3 Business Day Shipping

 

Business days do not include Weekends & Holidays. 

The shipping reference is an estimated window timeline provided by domestic shipping carriers, dndgel is not responsible for any delays that may occur from USPS or FedEx.

Please make sure to properly track your order and check the spelling of your address on your order. If your order gets sent back to us because of an address error, please contact us to have it re-shipped at your expense.

Dndgel will not be responsible for any lost or stolen packages once it has left our facility. If your package states it was delivered, but you believe the shipping carrier sent it to the wrong address, please contact us within 3 business days so we can help you open a lost package claim. We hope we can resolve your issue as seamlessly as possible, however, if the carrier denies the claim, we are not responsible for any lost fees.

International Canada

All Canada shipments costs a flat rate of $30. The price includes the shipping fee and any duty/tax fees that may be imposed by your province. 

Order Tracking

You will receive an email once your order ships. If your tracking does not load instantly, allow up to 24 hours for updates to become available. 

Returns & Exchanges

If customers need to return an order purchased from dndgel, please contact us through email (sales@dndgel.com) within 14 days of delivery for the full refund amount in the form of store credit- minus the shipping fee of $8.99 for all orders. Returns must be unused and in the same condition that you received it. Customer is responsible for shipping; shipping fees are nonrefundable. Due to the nature of our products, no returns are accepted after 14 days of purchase. Store credit must be used within 1 year of activation. 

We regret to inform you that all sales are final during our annual Holiday sales & $5 Gel Polish Sale.

If customers need to refund or exchange a product(s) due to being faulty, incorrect, or damaged, please contact us through email (sales@dndgel.com) within 10 business days. Make sure to document all photos for proof. 

Please post returns to the following address:

DAISY NAIL PRODUCTS, INC

3335 E. La Palma Ave
Anaheim, CA 92806

Phone: 714-638-1801
Fax: 714-260-9352

Cancellation of Orders

You are able to cancel your order prior to shipping if your order has not been processed.