Dear dndgel family, 

We apologize for any inconveniences this may cause. 

Please read carefully as our shipping updates will highlight this month’s shipping information: 

All orders placed on February 8th through February 15th, 2021, will NOT process until the following Tuesday of February 16th, 2021.

Please allow an additional 3-10 FULL business days of processing time when we resume regular business hours on the 16th.

If you chose express shipping, it will be prioritized and shipped out first thing Tuesday morning and be delivered within 2-3 business days. 

All orders placed after the 16th: Please allow up to 15 business days for your order to finish processing unless express shipping is chosen at checkout. 



Shipping Type


Delivery Times


Standard Ground Shipping

Flat rate fee of $8.99

Free for orders of $75 or more


4-10 Business Days

USA EXPRESS shipping

Flat Rate of $30       Excluding Puerto Rico

Valid on small orders of 1-5 lbs.

Ships same day if placed by 12PM PST

2 Business Days

USA Priority Shipping

Flat Rate of $20    

Valid on orders between 1-10 lbs.

Ships same day if placed by 12PM PST

3 Business Days



Returns & Refunds

If customers need to return an order purchased from dndgel, please contact us through e-mail ( or telephone 714-638-1801 within 10 business days. Returns must be unused and in the same condition that you received it. Customer is responsible for shipping; shipping fees are nonrefundable. 

If customers need to refund or exchange a product(s) due to being faulty, incorrect, or damaged, please contact us through e-mail ( within 10 business days. We will replace it with no additional charge. 

Please post returns to the following address:


3335 E. La Palma Ave
Anaheim, CA 92806

Phone: 714-638-1801
Fax: 714-260-9352

Cancellation of Orders

You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if your order has not already been processed.