Processing and Shipping

Shipping type

Cost

Delivery Times

Standard Ground Shipping

Flat rate fee of $8.99

Free for orders of $75 or more

1-5 Business Days Processing (please allow up to 14 days for processing during our annual sales- $5 Gel Polish, Black Friday ETC.)

3-10 Business Days Shipping

USA Express Shipping

Flat Rate of $30 | Excluding Puerto Rico

Valid on small orders of 1-5 lbs.

Ships same day if placed by 1PM PST

2 Business Days Shipping 

USA Priority Shipping

Flat Rate of $20     

Valid on orders between 1-10 lbs.

Ships same day if placed by 1PM PST

3 Business Days Shipping

The shipping time provided is an estimated window timeline provided by domestic shipping carriers, dndgel will not be responsible for any delays that may occur from USPS or FedEx.

Please make sure to properly track your order and check the spelling of your address on your order. If your order gets sent back to us because of an address error, please contact us to have it re-shipped at your expense.

Dndgel will not be responsible for any lost or stolen packages once it has left our facility. If your package states it was delivered, but you believe the shipping carrier sent it to the wrong address, please contact us within 3 business days so we can help you open a lost package claim. We hope we can resolve your issue as seamlessly as possible, however, if the carrier denies the claim, we are not responsible for any lost fees.

Tracking:

You will receive an email once your order ships. If your tracking does not load instantly, allow up to 24 hours for updates to become available. 

Returns & Refunds

If customers need to return an order purchased from dndgel, please contact us through email (sales@dndgel.com) or telephone (714-638-1801) within 10 days of delivery for a full refund minus the shipping fee of $8.99 for all orders. Returns must be unused and in the same condition that you received it. Customer is responsible for shipping; shipping fees are nonrefundable. Returns are only eligible for store credit after the 10-day period. No returns are accepted after 15 days of purchase. Store credit must be used within 1 year of activation. 

All sales are FINAL during our annual Holiday sales & $5 Gel Polish Sale- No returns under any circumstances. 

If customers need to refund or exchange a product(s) due to being faulty, incorrect, or damaged, please contact us through email (sales@dndgel.com) within 10 business days. Make sure to document all photos for proof. 

Please post returns to the following address:

DAISY NAIL PRODUCTS, INC

3335 E. La Palma Ave
Anaheim, CA 92806

Phone: 714-638-1801
Fax: 714-260-9352

Cancellation of Orders

You are able to cancel your order prior to shipping with no cost penalty being incurred and a full credit to your original method of payment if your order has not been processed.